Unfriendly and not helpful. I called early when the shop opened to get an estimate on replacing a rear headlight assembly. Henry ( I believe, not sure.) Wasn't able to call in the part price probably bc he was too busy. Perfectly understandable. I left my number. I came directly to the shop 3 hours later bc I was in the area. Same guys response was "you the guy that called earlier? I don't have that estimate." He seemed irritated I came in person and didn't offer a time frame. I guess they don't need my business. That's the last time I take my car there. Usually they're friendly and have good prices.